Terms of Use
Last Updated: 10 August 2026
These Terms of Use (“Terms”) govern your access to and use of the Modeve App, the Modeve POS App, and related cloud services (collectively, the “Services”) operated by Modeve (“we”, “us”, or “our”).
By creating an account, accessing, or using any of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
1. Definitions
- “Modeve App” means our cloud platform for projects, tasks, team/attendance, CRM, contracts, invoices, expenses, tickets and chat.
- “Modeve POS App” means our point-of-sale application for sales transactions, inventory, orders and related retail/operations functions.
- “Account” means the user account you create to access the Services.
- “Content” means any data, text, files, images or other materials you upload, enter or generate through the Services.
- “Subscription” means a paid plan that unlocks additional features, users or storage.
2. Eligibility & Account
You must be at least 18 years old and capable of entering into a binding contract under Hong Kong law to use the Services. If you use the Services on behalf of a company, you represent that you have authority to bind that company.
You are responsible for:
- Providing accurate and complete registration information
- Keeping your login credentials confidential
- All activity that occurs under your Account
- Notifying us promptly of any unauthorised use
We may suspend or terminate Accounts that violate these Terms or that we reasonably believe are compromised.
3. Licence & Acceptable Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business purposes.
You agree not to:
- Use the Services for any unlawful, fraudulent or harmful purpose
- Reverse-engineer, decompile, or attempt to extract source code
- Interfere with or disrupt the Services or servers
- Upload malware, spam, or infringing content
- Resell, sublicense or provide the Services to third parties except as expressly permitted
- Circumvent usage limits, security features or access controls
- Use the Services to compete with us or to build a similar product
4. Your Content
You retain ownership of the Content you submit. By submitting Content, you grant us a worldwide, non-exclusive licence to host, store, process and display that Content solely as needed to provide and improve the Services.
You are solely responsible for the accuracy, legality and appropriateness of your Content. You must not upload Content that infringes third-party rights or violates any law.
We do not claim ownership of your business data. You may export or delete your Content subject to the features available in the Services and our data retention practices (see Privacy Policy).
5. Subscriptions, Payments & Refunds
Some features require a paid Subscription. Pricing, billing cycles and included features are shown on our website or in-app at the time of purchase.
- Subscriptions renew automatically unless cancelled before the renewal date.
- You authorise us (or our payment providers) to charge the payment method on file.
- Fees are generally non-refundable except where required by law or where we decide otherwise at our discretion.
- We may change pricing with reasonable notice. Continued use after the change constitutes acceptance.
Payment processing is handled by third-party providers (e.g. PayPal or other gateways). We do not store full card details.
6. Modeve App – Specific Terms
When using the Modeve App you acknowledge that:
- You control who has access to projects, clients, invoices and other records through role and permission settings.
- Attendance, task and financial data you enter is treated as your business records.
- Chat and ticket content is visible to authorised users within your organisation according to the permissions you configure.
- We provide tools for collaboration and record-keeping; we are not a party to any contracts, employment relationships or client agreements you manage through the App.
7. Modeve POS App – Specific Terms
When using the Modeve POS App you acknowledge that:
- You are responsible for the accuracy of product prices, inventory counts, tax settings and sales records.
- Sales transactions, receipts and inventory movements recorded in the POS App form part of your business records.
- Offline or delayed synchronisation may temporarily show different data until the device reconnects; you should verify critical figures after reconnection.
- We are not responsible for hardware failures, local network issues, or incorrect configuration of tax rates, discounts or payment methods.
- Customer purchase data (if stored) is subject to the same privacy and security standards described in our Privacy Policy.
8. Intellectual Property
The Services, including software, design, trademarks, logos and documentation, are owned by Modeve or our licensors and are protected by intellectual property laws. These Terms do not grant you any ownership rights in the Services.
“Modeve” and related marks are our trademarks. You may not use them without prior written permission.
9. Third-Party Services
The Services may integrate with third-party tools (payment gateways, email, analytics, Zoom, etc.). Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party services.
10. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY HONG KONG LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MODEVE AND ITS DIRECTORS, EMPLOYEES AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, BUSINESS OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR HKD 500 IF YOU HAVE NOT PAID ANY FEES).
Some jurisdictions do not allow certain exclusions; in those cases our liability is limited to the fullest extent permitted by applicable law.
12. Indemnity
You agree to indemnify and hold Modeve harmless from any claims, losses, damages and expenses (including reasonable legal fees) arising out of your Content, your use of the Services, or your violation of these Terms or any law.
13. Termination
You may stop using the Services and delete your Account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Services.
Upon termination, your right to use the Services ends. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability and governing law) will survive.
14. Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date will be revised. Material changes will be notified through the Services or by email where appropriate. Continued use after changes constitutes acceptance of the updated Terms.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
16. General
- If any provision is found unenforceable, the remaining provisions continue in full force.
- These Terms constitute the entire agreement between you and us regarding the Services and supersede prior agreements on the same subject.
- Our failure to enforce any right does not waive that right.
- You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition or sale of assets.
17. Contact Us
If you have questions about these Terms, please contact us:
Modeve
Address: 501, Tai Wo Building, 41-53 Wai Yan Street, Tai Po, New Territories, Hong Kong
Email: [email protected]
Phone: 9444 0671
Website: modeve.com.hk
本使用條款（「本條款」）規管您對 Modeve App、Modeve POS App 及相關雲端服務（統稱「本服務」）的存取及使用。本服務由 Modeve（「我們」）營運。
當您建立帳戶、存取或使用本服務的任何部分，即表示您同意受本條款及我們的《私隱政策》約束。如您不同意，請勿使用本服務。
1. 定義
- 「Modeve App」 指我們的雲端平台，用於專案、任務、團隊／考勤、客戶管理、合約、發票、開支、工單及聊天。
- 「Modeve POS App」 指我們的銷售點應用程式，用於銷售交易、庫存、訂單及相關零售／營運功能。
- 「帳戶」 指您為存取本服務而建立的用戶帳戶。
- 「內容」 指您透過本服務上載、輸入或產生的任何資料、文字、檔案、圖像或其他材料。
- 「訂閱」 指可解鎖額外功能、用戶數量或儲存空間的付費計劃。
2. 資格及帳戶
您必須年滿 18 歲，並根據香港法律有能力訂立具約束力的合約，方可使用本服務。如您代表公司使用本服務，即表示您有權約束該公司。
您須負責：
- 提供準確及完整的註冊資料
- 妥善保管登入憑證
- 帳戶下發生的一切活動
- 如發現未經授權使用，立即通知我們
我們可暫停或終止違反本條款、或我們合理認為已受損的帳戶。
3. 授權及可接受使用
在遵守本條款的前提下，我們授予您有限、非獨家、不可轉讓、可撤銷的授權，以供您內部業務用途存取及使用本服務。
您同意不會：
- 將本服務用於任何非法、欺詐或有害用途
- 對本服務進行逆向工程、反編譯或嘗試提取原始碼
- 干擾或破壞本服務或伺服器
- 上載惡意軟件、垃圾訊息或侵權內容
- 轉售、再授權或以其他方式向第三方提供本服務（除非獲明確允許）
- 規避使用限制、保安功能或存取控制
- 使用本服務與我們競爭或開發類似產品
4. 您的內容
您保留對所提交內容的擁有權。提交內容即表示您授予我們全球性、非獨家授權，以便我們僅為提供及改善本服務而託管、儲存、處理及顯示該內容。
您須對內容的準確性、合法性及適當性負全責。您不得上載侵犯第三方權利或違反任何法律的內容。
我們不聲稱擁有您的業務資料。您可根據本服務提供的功能及我們的資料保留做法（見《私隱政策》）匯出或刪除您的內容。
5. 訂閱、付款及退款
部分功能需要付費訂閱。價格、計費週期及包含的功能會在購買時於我們的網站或 App 內顯示。
- 訂閱會自動續期，除非您在續期日前取消。
- 您授權我們（或我們的付款服務供應商）從已登記的付款方式扣款。
- 費用一般不可退還，但法律要求或我們酌情決定的情況除外。
- 我們可在合理通知後更改價格。您在更改後繼續使用，即表示接受新價格。
付款由第三方服務供應商（例如 PayPal 或其他支付閘道）處理。我們不會儲存完整的信用卡資料。
6. Modeve App – 特定條款
使用 Modeve App 時，您確認：
- 您透過角色及權限設定控制誰可存取專案、客戶、發票及其他紀錄。
- 您輸入的考勤、任務及財務資料視為您的業務紀錄。
- 聊天及工單內容會根據您設定的權限，向機構內授權用戶顯示。
- 我們提供協作及紀錄工具；我們並非您透過 App 管理的任何合約、僱傭關係或客戶協議的一方。
7. Modeve POS App – 特定條款
使用 Modeve POS App 時，您確認：
- 您須對產品價格、庫存數量、稅務設定及銷售紀錄的準確性負責。
- POS App 內記錄的銷售交易、收據及庫存變動構成您的業務紀錄。
- 離線或延遲同步可能導致裝置重新連線前顯示不同資料；重新連線後應核實重要數字。
- 我們不對硬件故障、本地網絡問題，或稅率、折扣或付款方式的錯誤設定負責。
- 客戶購買資料（如有儲存）受我們《私隱政策》所述的相同私隱及保安標準約束。
8. 知識產權
本服務（包括軟件、設計、商標、標誌及文件）由 Modeve 或其授權人擁有，並受知識產權法保護。本條款並不授予您對本服務的任何擁有權。
「Modeve」及相關標誌為我們的商標。未經事先書面許可，您不得使用。
9. 第三方服務
本服務可能與第三方工具（付款閘道、電郵、分析、Zoom 等）整合。您使用該等服務須遵守其本身的條款及私隱政策。我們不對第三方服務負責。
10. 免責聲明
本服務按「現況」及「現有」基礎提供。在香港法律允許的最大範圍內，我們否認所有明示、暗示或法定保證，包括適銷性、特定用途適用性及不侵權保證。
我們不保證本服務不會中斷、沒有錯誤或完全安全。
11. 責任限制
在法律允許的最大範圍內，Modeve 及其董事、僱員及供應商不對因您使用本服務而引起的任何間接、附帶、特殊、後果性或懲罰性損害，或任何利潤、資料、業務或商譽損失負責。
我們就本條款或本服務引起的任何索償的總責任，不超過您在索償前十二（12）個月內向我們支付的金額（如您未支付任何費用，則為港幣 500 元）。
部分司法管轄區不允許某些排除條款；在該等情況下，我們的責任以適用法律允許的最大範圍為限。
12. 彌償
您同意就因您的內容、您使用本服務，或您違反本條款或任何法律而引起的任何索償、損失、損害及開支（包括合理法律費用），向 Modeve 作出彌償並使其免受損害。
13. 終止
您可隨時停止使用本服務並刪除帳戶。如您違反本條款、法律要求，或我們停止提供本服務，我們可暫停或終止您的存取權。
終止後，您使用本服務的權利即告結束。按其性質應繼續有效的條款（包括知識產權、免責聲明、責任限制及管轄法律）將繼續有效。
14. 本條款的更改
我們可能不時更新本條款。「最後更新日期」會作修訂。重大更改會透過本服務或以電郵（如適用）通知。您在更改後繼續使用，即表示接受更新後的條款。
15. 管轄法律及爭議解決
本條款受中華人民共和國香港特別行政區法律管轄。因本條款或本服務引起的任何爭議，均受香港法院的專屬管轄權管轄。
16. 一般條款
- 如任何條文被認定無法執行，其餘條文繼續完全有效。
- 本條款構成您與我們就本服務的完整協議，並取代先前就同一標的的協議。
- 我們未行使任何權利並不構成放棄該權利。
- 未經我們事先書面同意，您不得轉讓本條款。我們可在合併、收購或資產出售的情況下轉讓本條款。
17. 聯絡我們
如對本條款有任何疑問，請聯絡我們：
